ORAI Robotics

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ORAI Robotics Private Limited
Company typePrivate
IndustryAI, CRM, Conversational AI
FoundedJanuary 14, 2020; 5 years ago (2020-01-14)
FounderSwapnil Jain, Sujit Das Biswas
HeadquartersPune, Maharashtra, India
Key people
Swapnil Jain (CEO), Sujit Das Biswas (Director)
ProductsConversational AI platform, WhatsApp Business API integration
ServicesAI chatbots, customer engagement solutions, conversational marketing
Revenue3.74 crore (2024)
Number of employees
11 (2024)
Websitewww.orai-robotics.com

Overview

ORAI Robotics Private Limited is an Indian AI startup founded in 2020, headquartered in Pune, Maharashtra, India. It provides a conversational AI platform, "Oshi," designed to enhance customer engagement through WhatsApp Business API integration, chatbots, and voice assistants. Serving industries like e-commerce, healthcare, and real estate, ORAI enables businesses to automate marketing, sales, and customer support. The company has raised $1.37 million in funding and is recognized for its innovative approach to conversational commerce.[1][2]

Founders & Leadership

  • Swapnil Jain (CEO): With over 17 years of experience in entrepreneurship and AI, Jain has expertise in digital transformation and product evangelism. He drives ORAI’s vision of integrating AI into business communication.[2]
  • Sujit Das Biswas (Director): A co-founder with a background in project management and enterprise application development, Biswas focuses on technical strategy and global client relations. He also co-founded xbotic.[1]

Timeline

Year Milestone
2020 ORAI Robotics incorporated on January 14 in Pune.[3]
2021 Raises ₹3.6 crore in Pre-Series A funding from Inflection Point Ventures.[4]
2021 Wins Best Digital Innovation Solution at Technoviti Awards.[5]
2022 Expands WhatsApp Business API integration services.[2]
2024 Reports annual revenue of $498,000 (₹3.74 crore).[1]

Funding

Date Round Amount Investors
April 2021 Seed Undisclosed Angel investors[1]
January 2022 Pre-Series A $1,370,000 Inflection Point Ventures[4]

Business Model

ORAI Robotics offers a conversational AI platform that integrates with WhatsApp Business API, enabling businesses to automate customer support, marketing, and sales. The company operates a B2B model, charging enterprises for chatbot deployment, API integration, and analytics services. Customer segments include medium to large businesses in e-commerce, healthcare, education, and real estate, seeking to enhance customer engagement through AI-driven interactions.[2][6]

Products / Services

  • Oshi Conversational AI: A virtual assistant for text and voice-based customer interactions, supporting WhatsApp, email, SMS, and websites.[2]
  • WhatsApp Business API Integration: Enables businesses to deploy AI chatbots with verified ‘Green Badge’ for seamless customer communication.[6]
  • Conversational Analytics: Provides insights on customer behavior, lead prioritization, and campaign performance.[6]

Growth & Metrics

As of 2024, ORAI Robotics has 11 employees and reported annual revenue of $498,000 (₹3.74 crore). The company is valued at $3.22 million, with founders owning 92.36% of shares. ORAI serves clients globally, with a focus on India and emerging markets. User metrics and client numbers are not publicly disclosed.[1][3]

Legal Entity Information

  • Legal Name: ORAI Robotics Private Limited
  • Foundation Date: January 14, 2020
  • Registrar of Companies (ROC): ROC Pune
  • Corporate Identification Number (CIN): U72900PN2020PTC189146
  • Registered Address: Flat No A 24, Harileela A Wing, S No-149/4, Baner, Pune, Maharashtra, India - 411045
  • Company Status: Active[3]

Media & Public Recognition

  • 2021: Awarded Best Digital Innovation Solution at Technoviti Awards.[5]
  • 2021: Featured in Business Line for its Pre-Series A funding round.[4]
  • 2023: Recognized by India AI for contributions to conversational AI.[6]

FAQs

  • What is ORAI Robotics?

ORAI Robotics provides a conversational AI platform for businesses to automate customer engagement via WhatsApp, email, and other channels.[2]

  • Who founded ORAI Robotics?

The company was co-founded by Swapnil Jain and Sujit Das Biswas in 2020.[1]

  • What industries does ORAI serve?

ORAI serves e-commerce, healthcare, education, and real estate sectors.[6]

  • What is Oshi?

Oshi is ORAI’s AI-powered virtual assistant for customer interactions.[2]

External Links

Related Startups

References

  1. 1.0 1.1 1.2 1.3 1.4 1.5 "ORAI - Provider of an AI-based robotic virtual assistant". Tracxn. 2025-03-28. Retrieved 2025-05-20.
  2. 2.0 2.1 2.2 2.3 2.4 2.5 2.6 "About Us". ORAI Robotics. Retrieved 2025-05-20. {{cite web}}: Text "ORAI Robotics" ignored (help)
  3. 3.0 3.1 3.2 "ORAI Robotics Private Limited". Zauba Corp. 2024-07-09. Retrieved 2025-05-20.
  4. 4.0 4.1 4.2 "ORAI raises ₹3.6 crore in Pre-Series A funding from IPV". Business Line. 2021-04-22. Retrieved 2025-05-20.
  5. 5.0 5.1 "ORAI Robotics Company Profile". Glassdoor. Retrieved 2025-05-20.
  6. 6.0 6.1 6.2 6.3 6.4 "ORAI Robotics Profile". India AI. Retrieved 2025-05-20.