ORAI Robotics
Company type | Private |
---|---|
Industry | AI, CRM, Conversational AI |
Founded | January 14, 2020 |
Founder | Swapnil Jain, Sujit Das Biswas |
Headquarters | Pune, Maharashtra, India |
Key people | Swapnil Jain (CEO), Sujit Das Biswas (Director) |
Products | Conversational AI platform, WhatsApp Business API integration |
Services | AI chatbots, customer engagement solutions, conversational marketing |
Revenue | ₹3.74 crore (2024) |
Number of employees | 11 (2024) |
Website | www |
Overview
ORAI Robotics Private Limited is an Indian AI startup founded in 2020, headquartered in Pune, Maharashtra, India. It provides a conversational AI platform, "Oshi," designed to enhance customer engagement through WhatsApp Business API integration, chatbots, and voice assistants. Serving industries like e-commerce, healthcare, and real estate, ORAI enables businesses to automate marketing, sales, and customer support. The company has raised $1.37 million in funding and is recognized for its innovative approach to conversational commerce.[1][2]
Founders & Leadership
- Swapnil Jain (CEO): With over 17 years of experience in entrepreneurship and AI, Jain has expertise in digital transformation and product evangelism. He drives ORAI’s vision of integrating AI into business communication.[2]
- Sujit Das Biswas (Director): A co-founder with a background in project management and enterprise application development, Biswas focuses on technical strategy and global client relations. He also co-founded xbotic.[1]
Timeline
Year | Milestone |
---|---|
2020 | ORAI Robotics incorporated on January 14 in Pune.[3] |
2021 | Raises ₹3.6 crore in Pre-Series A funding from Inflection Point Ventures.[4] |
2021 | Wins Best Digital Innovation Solution at Technoviti Awards.[5] |
2022 | Expands WhatsApp Business API integration services.[2] |
2024 | Reports annual revenue of $498,000 (₹3.74 crore).[1] |
Funding
Date | Round | Amount | Investors |
---|---|---|---|
April 2021 | Seed | Undisclosed | Angel investors[1] |
January 2022 | Pre-Series A | $1,370,000 | Inflection Point Ventures[4] |
Business Model
ORAI Robotics offers a conversational AI platform that integrates with WhatsApp Business API, enabling businesses to automate customer support, marketing, and sales. The company operates a B2B model, charging enterprises for chatbot deployment, API integration, and analytics services. Customer segments include medium to large businesses in e-commerce, healthcare, education, and real estate, seeking to enhance customer engagement through AI-driven interactions.[2][6]
Products / Services
- Oshi Conversational AI: A virtual assistant for text and voice-based customer interactions, supporting WhatsApp, email, SMS, and websites.[2]
- WhatsApp Business API Integration: Enables businesses to deploy AI chatbots with verified ‘Green Badge’ for seamless customer communication.[6]
- Conversational Analytics: Provides insights on customer behavior, lead prioritization, and campaign performance.[6]
Growth & Metrics
As of 2024, ORAI Robotics has 11 employees and reported annual revenue of $498,000 (₹3.74 crore). The company is valued at $3.22 million, with founders owning 92.36% of shares. ORAI serves clients globally, with a focus on India and emerging markets. User metrics and client numbers are not publicly disclosed.[1][3]
Legal Entity Information
- Legal Name: ORAI Robotics Private Limited
- Foundation Date: January 14, 2020
- Registrar of Companies (ROC): ROC Pune
- Corporate Identification Number (CIN): U72900PN2020PTC189146
- Registered Address: Flat No A 24, Harileela A Wing, S No-149/4, Baner, Pune, Maharashtra, India - 411045
- Company Status: Active[3]
Media & Public Recognition
- 2021: Awarded Best Digital Innovation Solution at Technoviti Awards.[5]
- 2021: Featured in Business Line for its Pre-Series A funding round.[4]
- 2023: Recognized by India AI for contributions to conversational AI.[6]
FAQs
- What is ORAI Robotics?
ORAI Robotics provides a conversational AI platform for businesses to automate customer engagement via WhatsApp, email, and other channels.[2]
- Who founded ORAI Robotics?
The company was co-founded by Swapnil Jain and Sujit Das Biswas in 2020.[1]
- What industries does ORAI serve?
ORAI serves e-commerce, healthcare, education, and real estate sectors.[6]
- What is Oshi?
Oshi is ORAI’s AI-powered virtual assistant for customer interactions.[2]
External Links
Related Startups
References
- ↑ 1.0 1.1 1.2 1.3 1.4 1.5 "ORAI - Provider of an AI-based robotic virtual assistant". Tracxn. 2025-03-28. Retrieved 2025-05-20.
- ↑ 2.0 2.1 2.2 2.3 2.4 2.5 2.6 "About Us". ORAI Robotics. Retrieved 2025-05-20.
{{cite web}}
: Text "ORAI Robotics" ignored (help) - ↑ 3.0 3.1 3.2 "ORAI Robotics Private Limited". Zauba Corp. 2024-07-09. Retrieved 2025-05-20.
- ↑ 4.0 4.1 4.2 "ORAI raises ₹3.6 crore in Pre-Series A funding from IPV". Business Line. 2021-04-22. Retrieved 2025-05-20.
- ↑ 5.0 5.1 "ORAI Robotics Company Profile". Glassdoor. Retrieved 2025-05-20.
- ↑ 6.0 6.1 6.2 6.3 6.4 "ORAI Robotics Profile". India AI. Retrieved 2025-05-20.